FAQ

Definitions

Processing Time: How long it takes from when the order is placed to when it is picked up by carriers.

Shipping Time: How long it takes the carrier to deliver your package after it is picked up.

Business Day: Monday-Friday, excluding major US Holidays. 

 

General

Where is Prime Keyboards located?

 

Shipping

How long before my order is shipped?

 

How long will it take for my order to get to me?

 

At checkout your site said I would have my order in 2 days. It's been 5. What gives?

 

Are VAT/customs fees integrated into the shipping costs for international orders?

 

I dont live in the USA, I can't check out!!